Privacy Policy

Privacy Statement

for website user’s

With this Statement of Privacy, we would like to inform you in detail about the policy of protecting your personal information when collecting it through our websites, processing, and preserving, and also with all of your rights regarding the personal information you entrust to us.

We also want to introduce you to the use of cookies on the devices through which you access our web pages.

Please ensure to read this statement carefully and accept it if you agree with it.

Legal frame

The dental office of owner Vedrana Grbac Golčić has always been careful with it’s approach to personal data protection of its users and has considered it as one of the fundamental tasks for gaining and preserving trust. In an effort to guarantee full data security as required by the legal regulation through the Universal Declaration of Human Rights (EU) 2016/679 and the Implementation Act of the General Data Protection Regulation (OG 42/18), we have defined in detail the Personal Data Protection Policy and implemented a number of legal and technical measures for its application, in order to be fully compliant with the said regulations.

The purpose of processing personal data

The purpose of collecting and processing personal data on our web pages is to accomplish our core business by providing the following services:

  • Providing dental services.
  • Providing facial aesthetics services.

On our web site we collect only the minimum of necessary data required for the following purposes:

Inquiries about the possibilities of treatment of dental problems, treatment prices and scheduling of the appointment. We collect name, surname, email, phone number and description of the dental problem.
Inquiries about facial aesthetic services, prices, and appointment scheduling. We collect name, last name, email, phone number and description of the condition/problem to be treated.

We use the collected data solely for processing purposes, for which we have been entrusted and for which there is consent from the provider.

Security and secrecy of personal data

Data is collected through the Internet server in a strictly controlled and secure environment, maximally protected against unauthorized access and unauthorized use. The flow of information from a user to a server is done by using a HTTPS protocol that encrypts data during transmission to ensure that the segment is completely protected from any form of abuse. After downloading from the Internet server, data is stored on protected computers in encrypted personal data collections.

Availability of data to third parties

The services we offer in our business can involve a greater number of participants. In order to be able to fully realize the services we provide, it is necessary that your personal information is sometimes made available to other entities involved in the process. The number of subjects for which information is available varies depending on the service and includes our associates from related activities.

Only the minimal amount of necessary data required for the service of the specific entity is provided as a part of  the overall service offered by the dental care of Vedrana Grbac Golčić.

Your personal information may be accessed by companies from the IT sector engaged by Dental Medicine, by Vedrana Grbac Golčić, for the purpose of providing development and maintenance services for the application software we use, the maintenance and security of local computers, and the Internet server service and data storage cloud.

Companies engaged in these services are trusted partners with a contractual obligation to keep confidentiality of data and adhere to the legal regulations contained in the Personal Data Protection Regulation.

Personal Data Retention Period

The personal information provided by the user for the above-listed purposes is kept for 3 years.

If used for statistical purposes with the aim of improving the level of our service, the information is anonymized in a way that it loses every link with a particular individual.

Rights of the user

The user is guaranteed a range of rights related to the retention and processing of personal data.

These are the following rights:

  • The personal information provided for the purpose of processing the data in this document and accurately for the purpose described may be used.
  • The user has the right to be informed in the shortest possible time when the personal data are kept and for what purpose they are kept.
  • The User has the right to request revision of incorrect personal data.
  • The user has the right to know about safety-technical measures for the protection of personal data.
  • The user has the right to withdraw consent to the processing of his or her own personal data, ie the right to forget.
  • The user has the right to complain about the processing of personal data.

Any of these rights can be achieved at any time:

  • by calling : +385 51 632 565
  • by emailing: info@stomatologija-grbac.hr
  • by mail sent to the following address: Offices of dental medicine, owner Vedrana Grbac Golčić, Martinkovac 113a, 51000  Rijeka
  • in person at the following address: Offices of dental medicine, owner Vedrana Grbac Golčić,  Martinkovac 113a, 51000 Rijeka

Upotreba kolačića (cookies)

Our website uses two types of cookies.

1. Cookies – They are an integral part of any website and have a purpose of manipulating user session data. They are short-lived characters, ie, they last only while the user is logged on to the web site.

2. Third Party Cookies – Offices of Dental Medicine, owned by Vedrana Grbac Golčić, uses Google Analytics statistics with the aim of obtaining statistical information about the site’s visit and use. Data collected includes user IP address, browser data, operating system, and other standard data that are collected and analyzed solely in anonymous and mass form. All the details of the Google Analytics cookie used can be reviewed in more detail at http://www.google.com/intl/en/analytics/privacyoverview.html

If a user does not agree with the use of cookies, they can easily delete or prevent their use permanently on their computer or mobile device through browser settings. Detailed information on how to manage cookies can be found in the browser’s guide or at www.allaboutcookies.org.

Preventing cookies may cause site inaccuracies.

This privacy statement is valid as of 25.05.2018.

Get in touch with us!

We would love to hear from you,
let us know how we can help you.